Welcome back 👋
Your chatbot is live on bloombeauty.sg
Recent Conversations
| Visitor | Intent | Status | Time |
|---|
Top Intents
🔥 Recent Leads
| Name | Contact | Interest | Status |
|---|
All Conversations
Leads
All captured leads from your chatbot.
All Leads (6)
| Name | Phone | Interest | Source | Date | Status |
|---|
Analytics
Detailed performance for your chatbot.
📈 Daily Conversations
🍩 Conversation Status
🎯 Lead Funnel
⭐ CSAT Trend
Downloads
Export your conversations, leads and reports.
💬 Conversations
Export all chat sessions with transcripts, timestamps and visitor info.
🎯 Leads
Export all captured leads with contact details and status.
📊 Monthly Report
Full analytics report with charts, insights and recommendations.
📋 FAQ Knowledge Base
Export your configured FAQ as a reference document.
💳 Billing
Your subscription plan, usage and top-up history.
📋 Top-Up History
Bot Test 🧪
Test your bot's responses before sending clients to it. What you see here is exactly what your customers will experience.
AI Assistant ● Live preview
💡 Suggested test questions
Click any question below to test your bot's response. Make sure it answers correctly before going live.
FAQ & Knowledge Base
Everything your bot knows comes from here.
Bot Settings
Customise your chatbot's look and behaviour.
🎨 Branding
Turn off to show an offline message to visitors. Bot will not respond while off.
🚨 Escalation Rules
🔒 Topic Boundaries
💬 Channels
Which platforms is your bot deployed on.
To activate additional channels, contact support@xii-solutions.com
📧 Email Notifications
Get instant email alerts when important things happen. Never miss a lead or an escalation again.
⚡ Quick Reply Buttons
Shortcut buttons shown to visitors when they first open the chat. Max 6 buttons.
Install Snippet
Choose your platform below for a step-by-step guide.
📋 Your Embed Code
This is your unique chatbot code. Copy it, then follow the guide for your platform below.